Cloud Software Last updated Save as PDF AnalyticsAdd Additional Metrics in Virtual AnalyticsCheck the Talk Times for my AgentsDownload an Extension Summary ReportFiltering for the Extensions Summary ReportFilter Calls by Department in Virtual Office AnalyticsInterpreting Call Quality Reports in AnalyticsIntegrationsConfiguring Data SyncIntegrating with CRM SystemsManaging Third-Party IntegrationsTroubleshooting IntegrationsIVRConfiguring IVR MenusIntroduction to IVRIVR Best PracticesIVR TroubleshootingMobileMaking and Receiving CallsMobile App FeaturesMobile App SettingsTroubleshooting Mobile Issues